Shipping policy

Order Processing

All orders are processed within 3–7 business days (excluding weekends and holidays).

During periods of high demand — including holidays, product launches, and promotional events — processing times may be extended. We appreciate your patience during these times.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping & Delivery Time

We offer Free Economy Shipping on all domestic U.S. orders.

Estimated delivery time is 2–4 business weeks after your order has been processed and shipped.

Delivery timelines are estimates and are not guaranteed. Actual delivery times may vary depending on:

  • Carrier delays

  • Weather conditions

  • Customs or logistical disruptions

  • High-volume periods (holidays, sales, product drops)

Holiday & Sale Periods

During holidays, major promotions, and limited drops, orders may experience additional processing and shipping delays due to increased order volume.

We strongly recommend placing orders early during peak seasons to avoid potential delays.

Carrier Responsibility Notice

Once an order has been handed over to the shipping carrier, the carrier becomes responsible for the delivery of the package.

We are not liable for:

  • Lost packages marked as delivered

  • Delays caused by the carrier

  • Incorrect addresses entered at checkout

  • Stolen packages after confirmed delivery

If you experience an issue with your shipment, please contact the carrier directly using the tracking information provided. Our support team will assist where possible.

Incorrect Address Policy

Please ensure all shipping information is accurate at checkout. We are not responsible for orders shipped to incorrectly entered addresses.